Senior Expert Contact

Promoting entrepreneurship through expertise - Imparting technical skills through volunteer work. Through their services, Senior Expert Contact (SEC) experts provide hands-on, direct support to companies and institutions in their efforts to grow. 
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Swisscontact Benin
6.3558488
2.3979877
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swisscontact peru
-12.107061
-77.03224689999999
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swisscontact nicaragua
12.126757
-86.25812529999999
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swisscontact nepal
27.6870248
85.31423079999999
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swisscontact laos
17.9575397
102.6318804
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swisscontact kosovo
41.3310337
19.8078796
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swisscontact Bolivia
-16.5097753
-68.1310622
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Swisscontact cambodia
11.5437912
104.9215138

The project

Founded in 1979, the Senior Expert Contact (SEC) provides rapid, hands-on support to small and medium enterprises and institutions in developing countries and Eastern Europe. Highly experienced volunteers impart their expert skills and knowledge to small and medium enterprises (SME) and institutions, which otherwise do not have access to this level of professional, affordable support.

SME and education or training institutes, as well as other organisations in developing countries and Eastern Europe, can request an SEC expert if they require technical expertise to overcome business and structural impediments, but cannot afford this at market prices.

Results

Each year, around 140 SMEs and institutions benefit from expert consultancy assignments.
Today, more than 700 mainly retired technical experts, ranging from craftspersons to  hotel managers to marketing specialists, provide their expertise and valuable professional experience.
Since 1979, the SEC has carried out over 3,000 assignments, with experts having provided roughly 1,200,000 hours of voluntary work. This is equal to an estimated 45 million Swiss francs.

SEC assignments result in:

  • Improvements in product quality
  • More efficient work flows
  • Improved work conditions
  • Higher competitiveness on the local market
  • Employment creation
  • Poverty reduction

Financing partners

This project is part of the Swisscontact Development Programme, which is co-financed by SDC (Swiss Agency for Development and Cooperation, Federal Department of Foreign Affairs FDFA).

News

Kosovo
Entrepreneurial ecosystems
24.11.2021
The transformational power of timely support to women’s economic initiatives
Kosovo’s entry – the feature film Hive – for the 94th Academy Awards to be held on 27 March 2022 in Los Angeles, tells a story of fortitude, solidarity, and the rebuilding of lives. It is the real-life story of Fahrije Hoti, founder of the Agricultural Cooperative Krusha in Kosovo. What started out of necessity to provide living means for the war widows and orphans in the village is now a successful business, 100% run by women, which sells to over 200 stores in Kosovo and exports to several European countries including Switzerland. Swisscontact facilitated consulting services and the purchase of machinery for production, which enabled the cooperative to improve their product and business.
Uganda
Entrepreneurial ecosystems
18.10.2021
How a catering company expanded its product range thanks to remote consultation
A catering company in Uganda wants to offer more baked goods and requests a consultancy from Senior Expert Contact (SEC). Despite frequent internet interruptions, they established a new product line via online remote consulting.
Entrepreneurial ecosystems
12.08.2021
The impact of SEC remote assignments evaluated
Since the start of the pandemic, SEC has been supporting their clients with expert consultancy virtually. The impact study reveals the results of these remote assignments: how well they met the clients' needs and how efficiently the advice has been put into practice.

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