Privacy statement

The following data protection statement informs visitors to this website in a transparent manner on how personal information is gathered for the purposes of processing and analysis.

Please read this Data Protection Statement carefully before you transfer your personal information. By accessing this website and its links, you declare to have understood the following information and agree to the conditions. If you do not agree with the Data Protection Statement, please do not access this website and stop transferring your personal data.

Swisscontact reserves the right to revise the Data Protection Statement at any time. The latest version at the time you are accessing this website shall apply.


Swisscontact uses cookies to identify visitor preferences and optimize the website interface. This facilitates navigation and enhances the user experience.

Cookies are small files left behind on your browsing device. These are used to determine if your device has already communicated with our website. Only the cookie left on your device will be identified. Personal data can then be stored in cookies once you have agreed or if technically essential, e.g. to enable a protected login.

The information obtained with the help of cookies will not be used to identify you. Cookies cannot serve any purpose other than those named herein.

If you are using our website, you are agreeing to our using cookies and storing them on your device. However, you can visit our website without accepting cookies. Most browsers accept cookies automatically. You can prevent cookies from being stored on your device by selecting “do not accept cookies” in your browser settings. You may delete all the cookies on your device at any time. Please read the user instructions provided for your browser or device.

Donation Technology

We make use of donation technology engineered by RaiseNow AG, Hardturmstrasse 101, 8005 Zürich, whose privacy policy can be viewed here: On the basis of our interests and donation processing, personal and payment-related data as well as communication preferences are captured by RaiseNow, in accordance with GDPR art. 6 par. 1 lit. b and a processing contact we have with them, as per art. 28 par. 3 line 1. RaiseNow AG based in Switzerland and RaiseNow GmbH based in Germany both comply with all requirements of the European General Data Protection Regulation. Switzerland is considered a safe country to which the European Commission has affirmed an appropriate level of data protection by means of a decision on conformity. This includes, for example, the security of data processing, which is regularly checked and certified by TÜV SÜD at RaiseNow AG on the basis of the PCI-DSS SAQ D Level 2 security standard ( RaiseNow may use any collected data in anonymous form, that is without assignment to a donor, to optimize or improve its own services, but may not contact donors directly or pass this data on to third parties.

Web analysis

We use the web analysis tool Google Analytics to analyse non-personal usage data (connection data), which helps us to recognize trends and improve our online offer. This means that the data are not only processed by Swisscontact but also by Google on our behalf. Google will use this information to evaluate your use of the website, compile reports about your web activities, and provide additional services associated with website and Internet usage. Google may forward this information to third parties, provided that this is legally mandated or if third parties are to process these data on behalf of Google.

Google Analytics Terms of Service

Collection and processing of content data

When you register on online portals, complete surveys, sign up for newsletters, or execute other transactions on our website, you transmit personal information about yourself, such as name, address, and email address (“content data”). By transmitting this information you agree to your personal data being saved and processed for the indicated purpose when the data are recorded.

Sharing data

Swisscontact will not share your personal data with third parties without your express consent. However, we reserve the right to share your data with third parties if mandated by law, court orders, or regulatory requirements.

Data safety

For security purposes and to protect the transfer of confidential data, such as inquiries that you send us as the website visitor, this website uses the SSL or TLS protocol. You can recognize a secured connection if the browser’s address bar changes from “http://” to “https://” and exhibits a lock symbol. If the SSL or TLS protocol is activated, then the data you are sharing with us will not be read by third parties.

Saving data

We will save your personal data in compliance with the Data Protection Act only as long as required for the indicated purpose. Connection data are subject to a legal retention period of six months. Users can request their content data be deleted at any time by sending an e-mail to [email protected]. These data will remain saved as long as the user does not make use of his or her right to data deletion.