The exchange visit to the NETCOMM FORUM 2023 – ‘E-commerce and Digital Transformation’ for the selected exporting entrepreneurs, representatives from Cambodia Post, Khmer Enterprise, and the Ministry of Commerce, and members of the Improving Small Package e-Trade for SMEs (SeT4SME) team was designed as part of an awareness-raising campaign to upscale small package export capabilities and enhance mail and logistic capacity to embrace the growing trend in cross-border e-commerce.
Delegates from Cambodia Post, the Ministry of Commerce, and Khmer Enterprise attended the event, including SPEC SMEs such as Sela Pepper, Taing Eanghuot Rice Mill, Agri House, SHE Agrocam Co., Ltd., and Sokunthea Natural Rice. The visit provided an opportunity for the delegation team to showcase their accomplishments in e-commerce and exports and learn from and exchange with their international peers to improve small package exports, postal services, and customs clearance procedures.
The visit follows a series of study tours for MSMEs to Cambodia Post and DHL organized locally to provide practical insights on the facilities, available logistics options, rules and procedures governing trade in small package export shipments with the postal and express operators final quote, real-time witness on the shipping processes, as well as to meet directly with key service providers on sending small packages abroad.
The NETCOMM FORUM 2023 – ‘E-commerce and Digital Transformation’ was then selected to provide international exposure to the selected participants as it is the most relevant event for the Italian digital industry, which has accompanied the development of e-commerce, online communication, and digitalization of companies for the last seventeen years. The forum involved 15,000 international companies, offered more than 100 moments of deepening, and hosted over 200 sponsor companies to discover data, trends, technologies, and the most innovative success stories related to the digital evolution of retail.
This year’s forum explored six themes: Payment & Fintech, Technology & Platform for Commerce, Marketing, Data & Customer Engage, Consulting, Strategy & Agency, Retail Tech / Digital in Store, and Logistics, Supply Chain & Packaging. The forum will consist of keynote speeches, roundtable discussions, and other activities designed to stimulate innovative ideas and promote business growth.
On day two, the keynote speeches focused on Technologies, Organization, and Skills for the Governance of Complexity, No Longer Just Interdependence, Making Decisions in Complex Times, YOOX-NET-A-PORTER GROUP, Merkle - Gruppo Dentsu, Nexi, and Vivaticket: Payment Acceptance As A Key Element For Successful E-Commerce. A roundtable discussion on Big Data and the development of performances followed.
The exchange visit provided valuable insights and networking opportunities for the delegates.