Cambodian Express and Postal Operators participate in Cross Border E-Commerce Consultative Workshop

The General Department of Customs and Excise, with the support from ARISE+ Cambodia and Swisscontact through the Improving Small Package e-Trade for SMEs (SeT4SME) Project of the Alliance successfully organized a consultative meeting with Express and Postal Operators under Workstream 1 of the SeT4SME project to support on enhancing trade facilitation implementation by digitizing customs processes applying to small packages sent through the post.

On 28th February 2023, the General Department of Customs and Excise (GDCE) organized a consultative meeting on the postal and express consignment with various operators. The meeting aimed to jointly review the current supporting environment and gaps in term rule & procedures, legal and regulatory aspects, and application of the ICT solution, to make small package cross-border trade easier, quicker, and less costly.

"The ASYCUDA system is currently in operation in customs departments, branches, and offices all around the country, which handles the cooperation of customs clearance. At the same time, the customs operating system (e-Customs) has also been developed to support various customs procedures. In addition, GDCE is also implementing the connection between ASYDCA with UPU-CDS systems to receive electronic advanced data, which is initiated by the Global Alliance for Trade Facilitation and implemented by Swisscontact. The information received will allow customs officials to have a reasonable time to analyse and assess risks before the goods arrive, as well as facilitate the businesses to release goods more quickly. The new system will contribute to the rapid growth of cross-border e-commerce in Cambodia."
H.E. Dr. Kun Nhem, Minister Attached to Prime Minister and Director General of General Department of Customs and Excise of Cambodia

With the boom of e-commerce during COVID-19, the private sector has significantly advanced in their digital transformation and are building stronger capabilities to become more and better engaged. The meeting, therefore, will also facilitate the feedbacks from the private sector and allow strategic discussions on way forward.

To that end, various activities have been planned for the workshop. This includes a presentation of laws and regulations related to e-commerce and procedures for express mails and tax collection, by Mr. Chea Samnang, General Department of Customs and Excise, presentation on e-commerce law, presented by Mr. Keo Buntheng, Ministry of Commerce, presentation on operations, challenges, and request of Express Mail Operator by Raymond Yee, Conference of Asia Pacific Express Carriers (CAPEC), followed by a presentation on operation, challenges and request of Express Mail Service by Mr. Then Samvisoth, Cambodia Post. This was followed by a presentation on the draft Prakas on Express Mail Operations and the usage of related IT systems to support Express Mail Operations by Mr. Horn Chanthorn and Mr. Chhorn Voeun from General Department of Customs and Excise. The workshop concluded by a small group discussion.

In the group discussion, the participants were divided into 4 small groups to discuss topics including the conditions of which a package can or cannot be import or export, the obstacles of importing-exporting express shipment, the process of duty tax payments, and IT systems to assist customs clearance.

The meeting was attended by 70 participants, with 34 representatives from postal and express companies.

Improving Small Package E-Trade for SMEs
Improving Small Package E-Trade for SMEs (SeT4SME) is a two-year project (2021-2023) for the Global Alliance for Trade Facilitation. This project aims to support Cambodia in improving its trade performance and driving inclusive growth in the country by enhancing trade facilitation implementation with improved transparency in trade practices and reduced time and cost of cross-border e-trade.