Switzerland-Morocco Sustainable Tourism Programme (TDSM)

The Swiss-Moroccan Sustainable Tourism Programme (TDSM) promotes sustainable rural tourism in the Béni Mellal-Khénifra region. Building on the achievements of its first phase, the programme supports the development of destinations that are rooted in their local areas and capable of generating positive economic, social and environmental benefits for tourism micro, small and medium-sized enterprises (MSMEs) and local communities, particularly young people and women.
 
invalid
Beni Mellal
32.324793
-6.344736
Project duration
2020 - 2029
Financed by
  • State Secretariat for Economic Affairs SECO
  • Kingdom of Morocco (Ministry of Tourism, Air Transport, Crafts and Social Economy)
  • Société Marocaine d’Ingénierie Touristique (SMIT)

The programme

Tourism can contribute to inclusive and sustainable economic development by creating jobs, generating income and strengthening local value chains. The Béni Mellal-Khénifra region has significant natural, cultural and historical assets, but its rural destinations continue to face challenges related to governance, the quality and marketing of tourism products, professional skills, access to support services and the practical implementation of sustainability standards.

The Swiss-Moroccan Sustainable Tourism Programme is part of the bilateral cooperation between the Government of the Kingdom of Morocco and the Government of the Swiss Confederation. Following a first phase from 2020 to 2024, the programme continues with a second phase from 2025 to 2029. It aims to support the development of sustainable destinations in Azilal Province that are rooted in their local areas and capable of generating positive benefits for tourism MSMEs and local communities.

Swisscontact plays a facilitating role and works with public institutions, the private sector, civil society, as well as training and advisory service providers. At regional level, the programme contributes to more coordinated destination management, a higher-quality and more sustainable tourism offer, stronger skills, and better access to markets and support services. At national level, it supports the adaptation and replication of successful experiences, as well as the development of a sustainability framework to enable the gradual transition of tourism destinations and operators towards more sustainable practices.

 

Programme activities

1. Sustainable destination governance

Strengthen collaboration between public, private and civil society actors, build the capacities of destination management stakeholders, identify regulatory constraints, and monitor sustainability indicators based on GSTC criteria.

2. Sustainable tourism offer and private sector development

Improve understanding of demand, support the development of sustainable and marketable tourism offers, strengthen tourism MSMEs, and improve promotion and distribution, particularly through digital marketing.

3. Training and advisory services

Strengthen training providers so they can offer relevant, high-quality training in sustainable tourism, particularly for rural accommodation providers, nature guides and outdoor activities.

4. National scaling

Support national stakeholders in adapting, replicating and scaling up successful experiences from Béni Mellal-Khénifra, and contribute to the development of a national tourism sustainability framework in collaboration with the National Tourism Confederation as part of the sector’s new 2027–2030 roadmap.

Objevtives

The programme aims to develop sustainable rural tourism in the Béni Mellal-Khénifra region in order to generate income opportunities, create new jobs and improve existing jobs, particularly for young people and women. Specifically, it seeks to:

  • Improve collaboration and the enabling environment for sustainable tourism development.
  • Improve the quality and sustainability of the tourism offer in collaboration with the private sector.
  • Improve the training offer and the quality of services related to sustainable tourism development.
  • Enable national stakeholders to adopt, adapt and replicate successful experiences from the region and strengthen tourism sustainability at national level.

Results from Phase 1 (2020-2024)

From 2020 to 2024, the TDSM programme supported the initial upgrading of rural destinations in the provinces of Azilal and Béni Mellal, laying the foundations for a sustainable and inclusive model.

Structuring, coordination and planning of tourism development

  • 7 Sustainable Tourism Action Plans developed for destinations in the two provinces.
  • 20 local actions implemented as part of the Communal Action Plans: rehabilitated trails, rest areas, signage, camping facilities and waste management.
  • Support provided for the creation of the regional tourism development company SDR Atlas.
  • 10 tourism guides developed for destinations in the two provinces.
  • 2 familiarisation tours co-organised for 21 Italian and Spanish tourism operators. 

Technical and financial support for rural tourism accommodation

  • 21 rural tourism accommodation establishments renovated and 19 undergoing renovation in 2025.
  • 14 coaches trained in sustainable management of rural tourism accommodation.
  • 192 coaching sessions delivered to 96 managers and employees.
  • 69 employees trained in catering and menu diversification.
  • 35% increase in arrivals, from 2,455 to 3,316.
  • 50.6% increase in overnight stays, from 5,184 to 7,808.
  • 27 percentage-point increase in compliance with the reference standard, from 51% to 78%.
  • Average length of stay increased from 2.11 to 2.35 days, while average customer satisfaction reached 4.6 out of 5.

Design, quality, marketing and market access for rural cooperatives

  • 20 cooperatives supported in marketing, commercialisation and design.
  • New handicraft products were co-created with a Moroccan designer, together with signage, communication materials, marketing plans and storytelling tools to strengthen their visibility.

Strengthening human capital for professional and sustainable tourism

  • 25 local stakeholders trained in the GSTC global sustainable tourism criteria.
  • 30 tourism service providers trained in developing and marketing tourism circuits.
  • 12 rafting instructors trained and certified.
  • 18 mountain biking instructors trained in mountain bike fleet maintenance.
  • 13 nature guides trained in developing mountain biking circuits.
  • 7 nature guides trained and certified as equestrian tourism guides.
  • 8 nature guides and 28 trainees trained in interpreting the geomorphological landscape of the M’Goun Geopark.

News

Morocco
Sustainable tourism
02.08.2023
A dinosaur is Morocco’s new museum attraction
Since June 2023, a resin cast replica of one of the largest-ever dinosaurs found anywhere can be seen in the newly opened Museum of the M'Goun Geopark in Azilal, in Béni-Mellal province. The real bones are being stored for safekeeping in the Moroccan Ministry for Geology and Mining in Rabat.
Morocco
Sustainable tourism
26.07.2022
Morocco: Swiss expertise for sustainable tourism development
The Switzerland-Morocco Sustainable Tourism Programme intends to foster the development of sustainable tourism in the provinces of Azilal and Beni Mellal, addressing competitiveness and value addition.
Morocco, Indonesia
Sustainable tourism
26.07.2022
Resilience in tourism 
The COVID-19 pandemic brought tourism worldwide to a standstill. What are the factors that help to increase resilience in this sector? Sustainability in tourism means not only implementing an environmental project or drawing up a green business plan. Sustainability in tourism is much more about linking tourism development with approaches to renovate the sector from the ground up. This in turn makes regional economies and tourist destinations more resistant to economic adversity.