Small Package Export Promotion informs more MSMEs and businesses on postal services

The Improving Small Package e-Trade for SMEs (SeT4SME) project of the Global Alliance for Trade Facilitation and implemented by Swisscontact successfully co- organized an Exchange Workshop on Small Package Export Promotion with Cambodia Post and through the collaboration of EuroCham and the Small Package Exporter Champions (SPEC) Program.

On 22nd November 2022, the Exchange Workshop on Small Package Export Promotion was co-organized as part of the awareness raising campaign to strengthen the capacity of key stakeholders, particularly MSMEs looking to ship goods internationally, and to jointly review the potential collaboration areas and exchange for future expanding of strategic partnership between MSMEs and logistics operators to embrace better the growing trend in cross-border e-commerce.  

This exchange workshop follows a series of study tours for MSMEs to Cambodia Post and DHL that were organized earlier in the year. They were done with the objective of providing insights on postal and express operations, witness real-time shipping processes, as well as to meet with key service providers that are active in sending small packages abroad. 

"Cambodia Post has shown high commitment in continuing to improve the service quality to serve customer as well as SMEs. We are open to hearing all the comments and suggestions to make our service an exceptional quality Postal Service provider. We are also working on the new strategy and products to better support SMEs. Cambodia Post is looking forwards to see the better growth of the state enterprise."
Mr. THEN Samvisoth, Director General of Cambodia Post

The Exchange Workshop on Small Package Export Promotion was successful in its endeavor to inform MSMEs and EuroCham members looking to ship goods internationally through postal services. The participants were also able to discuss and explore opportunities for service collaboration between Cambodia Post and their prospective logistic partners for improvements in mail and logistics handling of inbound and outbound small packages shipments. This was followed by networking between EuroCham members, Cambodia Post, and the service providers.

"The e-commerce activities have trended upward significantly. Covid-19 has only accelerated this growth. The small packages trading across borders will keep on flourishing with MSMEs and e-commerce logistics providers as the key players. Today's exchange workshop is part of the capacity building support to these players under the SeT4SME so that they seize the global e-commerce opportunities."
Mr. SOK Kha, Improving Small Package E-Trade for SMEs (SeT4SME) Workstream Leader

The exchange workshop also witnessed a presentation on the topic of “Improving Postal Service for the Rise in Cross-Border e-commerce” by Cambodia Post, followed by a panel discussion on Service Collaboration for Small Package e-Trade Promotion delivered by three panelists, Mr. Then Samvisoth, Director General of Cambodia Post, Keo Bandol, Managing Director of IFB International Freight bridge (Cambodia) and Mao Sothea, Owner of SHE Agrocam. The session was moderated by Mr. Sok Kha, Workstream Leader for the Improving Small Package E-Trade for SMEs (SeT4SME) project. The event ended with a walking tour of Cambodia Post office.

The event was attended by a total of 50 participants, including 22 participants representing 17 companies and businesses from SPEC and EuroCham in the logistics/export sector.

Improving Small Package E-Trade for SMEs (SeT4SME), is a two-year project (2021-2022) of the Global Alliance for Trade Facilitation (the Alliance), implemented by Swisscontact in partnership with Ministry of Commerce (MoC), and with the collaboration of the General Department of Customs and Excise (GDCE), Cambodia Post, The United Nations Conference on Trade and Development (UNCTAD) and Cambodian Women Entrepreneurs Association (CWEA). 

Improving Small Package E-Trade for SMEs
Improving Small Package E-Trade for SMEs (SeT4SME) is a two-year project (2021-2023) for the Global Alliance for Trade Facilitation. This project aims to support Cambodia in improving its trade performance and driving inclusive growth in the country by enhancing trade facilitation implementation with improved transparency in trade practices and reduced time and cost of cross-border e-trade.