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Réussir l'intégration des jeunes adultes dans le monde du travail (C4EE) (angl.)

The overall goal of C4EE (Coaching for employment and entrepreneurship) is to integrate 1 856 young people (45% women) with marginalised or migrating backgrounds into the labour market. Through teaching them basic tools, the beneficiaries will have a greater ability to make a living and to actively participate in society. This is facilitated by means of a coaching cycle which was developed in collaboration with HSLU (Hochschule Luzern).

Albania and Kosovo remain two of the poorest countries in Europe. The chances for young people to find paid work are very limited. Although, economic growth has been sustained in recent years, hardly any new jobs have been created. The lack of jobs mainly affects young people and people from disadvantaged and discriminated groups, who are often stigmatised. According to the United Nations Development Programme (UNDP), more than half of the young people in Kosovo are currently looking for work; in Albania, one third of the young women and men are out of work. The quality of vocational training is still inadequate, and measures taken for labour market integration, such as counselling or internships, are poor, fragmented or completely absent.

Le projet

To promote the development of the young people, the project strives to resolve constraints such as lack of professional and life skills of young participants, lack of knowledge and orientation regarding labour market opportunities, lack of access and proper services in this context at different levels. This is achieved by training coaches who implement the coaching cycle. Also, the weak cooperation among state and private sector actors in the area of employment is strengthened. 

The young beneficiaries are from Roma and Egyptian communities or have a migrating background. Some of them restore their confidence as an employee. Through internships in various sectors the participants learn about their individual skills which can be realized best. Others aspire self-employment. Swisscontact is guiding these young adults in this process. Some of the beneficiaries work as cooks in restaurants or hotels, as salesperson in a bakery or grocery store or are employed within the technical sector of construction and producing companies. Swisscontact likewise supports existing entrepreneurs in creating new jobs by outsourcing processes within the company. For example, a number of car dealers recognised the potential to hire young Roma or Egyptian integrating them in the cleaning process. This way, companies save costs (monetary and time resources) by washing the cars internally instead of taking them to external car washers.

An additional project component addresses the challenges of access to financial services and products for these disadvantaged, marginalised people. A supplementary financial literacy component will be integrated in the coaching cycle approach, increasing the value and impact of the entrepreneurship skills, entrepreneurship coaching processes and development of sound business plans to apply for financial products. This microfinance project component of C4EE will boost the capacities of the microfinance institutions in responding to a wider target group and promoting financial skills of entrepreneurs of the C4EE project in doing business through better access to financial services and products. The project component is fully financed by EMF Foundation, Hilti Foundation and Medicor Foundation.

Project Goals

  1. Training coaches and guiding young people into the working world:
    The coaching cycle is implemented by a total of 20 coaches in 12 regional Albanian employment services (NES) and 14 coaches in 7 regional Kosovan employment services (PES)
  2. Implementation of coaching cycle in four Albanian (SMEs) and six NGOs:
    60% of graduates find permanent employment or become self-employed.
  3. Supporting partner organisations:
    50% of the NGOs have drawn up business plans and generate own funding. This is crucial to ensure the project’s independent continuation. The gaps between desired skills and learning opportunities are closed.
    Public offices know the private sector and introduce it to young people by means of the coaching cycle, including job opportunities and internships offered by 30 SMEs.
  4. Improving overall conditions:
    NES Albania outsources its career counselling to six NGOs. Young adults, other than the C4EE beneficiaries, have further opportunities to take part in the coaching cycle. The young job seekers are increasingly recognised by public authorities. 


Expected results:

Vocational training and labour market insertion of young adults

  • 1,830 young people (484 in 2019), of whom 820 are young women, complete a training and guidance cycle, including technical vocational training, individual career guidance and an internship.
  • 60% of graduates or 1,090 young people find permanent employment or are self-employed.
  • These permanent employees or self-employed youth increase their annual income in Albania by 270% (CHF 1,320) and in Kosovo by 110% (CHF 1,400).

Partner organisations implement the training cycle (coaching cycle)

  • Private and public institutions include the Coaching Cycle in their regular training programmes and are actively involved in financing it.
  • In addition to the two national employment offices (12 regional centres NES in Albania and 7 regional centres PES in Kosovo), six non-governmental organisations (NGOs) and partners from the private sector (Albania only) offer the Coaching Cycles as an effective offer for the labour market integration of disadvantaged young adults.
  • At least three NGOs find additional financial resources to implement the offer in order to continue this without funding from Swisscontact.

Framework conditions (regulatory, institutional)

  • The Coaching Cycle Model is recognised by the NES and PES as an offer for disadvantaged young adults and is included in the state vocational training offer.

Project progress in 2019

  • 568 coaching cycle participants have been trained (54% women) and through that kept changing their lifestyle and development of life skills as well as professional knowledge.
  • Since 2017, 1,293 young people have gone through the Coaching Cycle (49% women).
  • Out of the 568 youth trained, a total of 312 beneficiaries (55%) are already employed.
  • Average net income increased per employed beneficiary per year reached a total of CHF 2,400 in Albania and CHF 1,440 in Kosovo.
  • In total, up to 76 coaches (19 from NGOs, 18 from NES, 14 from PES, 15 business mentors) implement the Coaching Cycle.
  • 8 NGOs are currently implementing the coaching cycle. In 3 NGOs the degree of self-financing is over 50%.

Partenaire du projet


Pays du projet

  • Albanie
  • Kosovo

Durée du projet

2017 - 2020


  • DDC
  • Medicor Foundation
  • Marcuard Family Office
  • Christian Bachschuster Stiftung

Domaine de travail


Swiss Foundation for Technical Cooperation
Hardturmstrasse 123
CH-8005 Zürich

Tel. +41 44 454 17 17
Fax +41 44 454 17 97