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Switzerland-Morocco Sustainable Tourism Programme

The Swiss-Moroccan sustainable tourism programme aims to support the provinces of Azilal and Beni Mellal in developing sustainable tourism with integrated sectors in order to reduce poverty, create income and new jobs and improve existing jobs, particularly for young people and women.


Tourism has been an important economic sector for Morocco for many years. However, in the selected rural provinces, the sector faces serious challenges: the outdated infrastructure and accommodation of tourists, the lack of qualified professionals and a low supply of high-quality tourist services/products. However, the region has considerable potential and invaluable natural resources (landscape, natural and cultural heritage) that must be exploited to make it an integrated sustainable tourist destination. The "Sustainable Tourism Switzerland-Morocco" programme actively addresses the challenges in order to maximise the benefits for this region while minimising the negative social and environmental impacts.
The programme aims to develop sustainable tourism in the Beni Mellal and Azilal region. All stakeholders, both public and private, as well as civil society, work together in a regional coordination platform.

The Project

The programme supports the development of tourist attractions and the regional production of products and handicrafts, the modernisation of accommodation and the training of qualified personnel in the tourism sector. The measures help to promote investment in tourism, especially SMEs and women's cooperatives, while at the same time creating an environmentally friendly tourist destination.

The creation of a regional coordination platform ensured effective coordination and representation towards public and private actors. The destination is evaluated by analysing the flows of visitors to determine their needs. Furthermore, tourism development takes into account all positive and negative impacts and introduces international sustainability standards (GSTC).

The project aims to improve the refurbishment and modernisation of hotel accommodation in the region for tourists. Capacity building initiatives, especially for women's cooperatives, aim to strengthen their entrepreneurial and management skills, train them in technical professions, support them in the development of new products and help them to market them throughout the tourism value chain.

The implementation of the "Hospitality Coaching" training programme, which helps the selected hosts to design menus based on local products, will enhance the management of the 'gîtes' and the reception of visitors to the region. In addition, a training centre for mountain professions will be developed with new training programmes in the sports and leisure sector.

Results

  • The destination is evaluated by analysing strategic visitor flows and demand needs.
  • The regional coordination platform, which brings together all tourism stakeholders involved, develops tourism according to a sustainable destination approach.
  • The tourism development plan elaborates the valorisation of tourism resources. It includes the target groups, infrastructure, cost indication, marketing and the development of the necessary skills and capacities.
  • The modernisation of tourist accommodation is ensured by improving the quality of service and upgrading holiday homes.
  • Women's craft and agricultural cooperatives are strengthened by enabling them to sell their products along the entire tourism value chain.
  • The training centre for mountain professions offers a wide range of vocational training courses to strengthen local tourism skills.

Project countries

  • Morocco

Project duration

2020-2024

Funding

  • SECO
  • Kingdom of Morocco (Ministry of Tourism, Air Transport, Crafts and Social Economy)

Working area

Enterprise

Swisscontact
Swiss Foundation for Technical Cooperation
Hardturmstrasse 123
CH-8005 Zurich

Tel. +41 44 454 17 17
Fax +41 44 454 17 97
E-Mail info@STOP-SPAM.swisscontact.org