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Improving the operating standards of Macedonian tour guides

More than 20 mountain guides underwent a five day training in Krusevo designed to improve their universal technical skills as well as increase their customer skills.

The training, organized from 1-5 April by the Increasing Market Employability (IME) Programme, combines hands-on training in navigation, safety and risk management, first aid and wilderness medicine, with presentation of group management, content delivery and storytelling techniques by the leading safety management expert and one of the founders of the global ISO standards for safety management, Jean-Claude Razel. This training is part of set of activities of the IME Programme aimed at improving the capacity of the Macedonian tour guides and their operating standards initiated with the launch of the digital registry of tour guides in February this year.

Macedonia